The webinar is playing but there is no sound

• Firstly, check that your headphones or speakers are connected to your computer system and that the volume is turned up.

• Secondly, check that the webinar has not been accidentally muted – if this is the case a red cross will appear over the speaker icon on the volume bar directly underneath the video.

• If this does not correct the issue please contact our Help Desk on 0151 242 0063.

Updated on: 16/04/2021